Jurong – English

• Click on “Telemedicina”>”Consulta Online”
• Click on “Atendimento Imediato”
•  Select the symptoms and click on “Iniciar Atendimento”
•  Your service request was made. Wait for the doctor’s call
•  Before the appointment, you can also attach exams and photos
• To start the service, click on “Acessar”

• Click on “Agendamento”
• Click on “Nova Consulta”
• Fill the option of “Local”(Location) and “Especialidade”(Specialty)
• Select the doctor 
• Select your preferred time
• Check your appointment information
•  Appoitment Scheduled

Important: All appointments are visible in the “Agendamento” tab. If you want to cancel, click on “Cancelar Consulta”.

• Click on “Atualização Cadastral”
• Change the necessary data and click on “Enviar”
• Click on “Ok”, confirming that your data has been updated

• Click on “Solicicação de Autorização”
• Fill all fields
• Attach files to send photo of medical order
• Click on “Solicitar” to confirm your order

•  Click on “Boletos”
• View the history of due and expired payments and select the desired payment
• You can copy the barcode or generate a 2^nd copy 
•  Click on “Permitir”(Allow)
• There: You have access to a 2^nd copy of the payment

• Click on “Demonstrativo de Coparticipação”
• Select which time period you want, then click on “Buscar”(Search)

• Your search can be done by typing the specialty, the name of the doctor or the location
• Fill all fields and click on “Buscar”(Search)
• Click on the desired result for more information
• Now, you have the complete information of the specialist

• Click on the “Carteirinha Virtual”(Virtual ID Card) located on the bottom of the screen
• Slide to view the front and back of the card